Request Support

Request Solar Support

Tell us what's going on with your system. We'll review your situation and contact you with a quote. Submitting is free — paid work begins only after you approve the scope and price.

Issue:My electric bill is unexpectedly high

Your information is stored securely and used to respond to your request. If your situation requires an onsite contractor referral, we will ask your permission before sharing relevant details with a qualified local contractor. See our Privacy Policy for full details. Do not include passwords, financing account numbers, payment details, or sensitive credentials. If documents are requested later, redact unrelated personal details.

What happens next

We review your request, then contact you using your preferred method with a quote based on your situation.

Review and availability

We review each inquiry individually and respond using your preferred method. We don't promise a specific turnaround — we'll be straightforward about timing when we contact you.

Quote-based pricing

We don't publish fixed prices. You'll know the cost before agreeing to any service.

Before you start

  • •Your inverter manufacturer and model, if you know them
  • •Any error messages or fault codes
  • •When the issue started
  • •A brief description of what you're seeing

Don't worry if you don't have all of this — you can add details later.