Contact Us

Request Technical
Support

Submit a support request for an active issue, or contact us to discuss ongoing support for your team. No account required — we'll confirm scope and availability before any engagement begins.

Email

support@solartechnicalsupport.com

Business Hours

Mon–Fri 7AM–7PM EST

After-hours support by arrangement

Priority Support

Time-sensitive issue? Submit a priority request →

Send Us a Message

Fill out the form below and we'll review your request and respond to confirm scope and availability.

How This Works

  1. 1Submit your request using the form.
  2. 2We review your request and confirm scope.
  3. 3We schedule the support session at a mutually agreed time.
  4. 4After the session, you receive documented findings.
Technical communication and diagnostics

Time-Sensitive Issue?

For urgent technical issues, submit a priority support request and we'll confirm availability as quickly as possible.

Priority Support